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It
provides the ability to monitor contract performance based on quantitative
and qualitative metrics using defined and expected deliverables, agreed
contract pricing, quality of products provided and/or services rendered
and customer service support. The solution provides consistent monitoring
and continual assessment for both, current contracts, resulting in better
execution, and future solicitations, allowing for better supplier
selection. It has the ability to build, deploy and analyze detailed
surveys for contract and vendor performance across contracts. Analytic
reports provide a view for cost and ongoing risk assessment (price,
delivery and quality), supplier performance across all contracts, and
quality assessment. Standard reports provide insight to detailed and
analytical contract performance.
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